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Chromecast can't see wifi network

 
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julianwang



Joined: 15 Nov 2017
Posts: 15

PostPosted: Tue Jan 16, 2018 2:23 am    Post subject: Chromecast can't see wifi network Reply with quote

Hello,
Chromecast can't see my wifi network or can't connect to the internet there have been no changes to my wifi or general setup. Did a factory reset of Chromecast and rebooted my router but still not connecting. What should i do?
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veronicamurray



Joined: 21 Dec 2017
Posts: 9

PostPosted: Tue Jan 16, 2018 3:57 am    Post subject: Reply with quote

Try each of the following before moving on to the next:
1 Are you using the Google Home app that replaced the Chromecast app?
2 Are your Apple devices on current Minimum system requirement?
3 Turn on Bluetooth:
    1 On the home screen, tap Settings > Bluetooth.
    2 Make sure the slider is On (toggled to the right and green).
    3 Close out of Settings and return to the Google Home app .
    4 Reboot your router

5 Make sure you power the Chromecast device with the provided power supply into an open electrical outlet, not using a USB input on your TV or other device.
6 Check your Apple Wifi settings
7 Your Apple device, Chromecast device and Wi-Fi Router should be within ~15 feet (4 meters) of each other.
8 Reboot Google Home app on your Apple device > tap on Devices > tap the Cog Wheel > tap on the three stacked dots in the top right corner > tap Reboot
9 Conduct a factory data reset on your Chromecast device.

chromecast com setup | chromecast help | chromecast support[/list]
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janetevans



Joined: 18 Jan 2018
Posts: 13

PostPosted: Thu Jan 18, 2018 3:39 am    Post subject: Reply with quote

Lastly, most routers come set up to select what wireless channel they run on automatically. This can mean that your network ends up operating on the same channel as your neighbours, which can cause interference.

Go in to your router settings. Instructions of how to do this should be on the underside of your router. If not, try a web search using your router’s brand and model number.

Look for a section called “Wireless” and a subsection called “Channel and SSID”. The names of these menus may vary depending on your router.

Find the “channel” field. If it is set to “Auto”, change it to any numbered option. If the problem continues, change it again until you find a channel with less interference. Alternatively, use a tool like WiFiInfoView to take a look at your surrounding WiFi networks and what channels they run on.

      google chromecast setup | chromecast com setup | www chromecast setup
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